Our blog posts

Burnout to balance: How to help your remote staff manage stress
Stress is an inevitable part of life, especially when working from home. Remote work can be challenging, and it’s important to

How does a chatbot affect the performance of my website?
As a chatbot software company, we have heard that chatbots negatively affect a website’s performance but how true is this? This

How can care homes deliver empathy and sympathy to potential clients 24/7…
The Care Home Industry For those of you who don’t know in the UK alone, there are 430,131 residents in around

Creating a seamless customer service experience at a friendly wedding venue
About Essendon Country Club Essendon is different from other wedding venues. Owned by two brothers, it’s an independent, family-run operation and

5 Ways to collect more enquiries with your EnquiryBot
Your website is most likely the primary source of Enquiries for your business and your EnquiryBot works hard for you there

EnquiryBot July product update
Welcome to July’s product update! I’m super excited to share with you 2 time-saving new updates that are going to help

Technology that looks great, stops time wasters and offers better customer experiences than live chat.
In conversation with Carolyne Wahlen, Owner of GapHR and GolfHR “I’m a technology fan and rate EnquiryBot very highly. It’s fun,

Lessons from a Cosmetic Clinic: To Get Conversions, Always Show Your Best Self!
Chris Vines is the Director of Face Medical, a cosmetic clinic specialising in treatments to improve both the look and well-being

10 Questions to ask when choosing a chatbot
1. Authenticity Did they build their software? Is it their own? Or are they pawning off free software solutions as their

How to manage enquiries for a busy prestigious club easily at Hurlston Hall
In conversation with Lee Williams, General Manager of Hurlston Hall. At Hurlston Hall, we have over 70 employees who look after

Redefining great customer service bringing it into the 21st century at Verulam Golf Club
In conversation with Paul Keen, General Manager of Verulam Golf Club, St Albans. “From our customers’ perspective – their time is

Going from a 1-star to a 5-star hotel experience at Beverley Park Golf Club, Australia
In conversation with Shaun Smith, GM, Beverley Park Golf Club, Australia “Where customer service is concerned, EnquiryBot is like going from