Features

From website visitor to potential customer in under 90 seconds.

EnquiryBot’s platform help’s you start the conversation online, then supports your team to carry on the good work. You’ll create seamless customer journeys and lots of happy customers along the way.

What your website visitors want

VIP greet-ment​

Say hello to every visitor. Personalise conversations and make them feel like their visit matters.

Information

Signpost and summarise what’s on offer, then talk people through their options and how they can engage.

Quick responses​

Keep it simple. Structure conversations and collect visitor preferences using simple, one-touch responses.

A perfect start

We’ve handled that first valuable brand touchpoint. Before you know it, that visitor will be your next customer.

Get visitors tapping not typing...

It’s a subtle distinction. People want to tap, not type on their phones. Why? It saves them time, it’s easier and they don’t have to think so much.  EnquiryBot’s smart conversational logic invites tapped responses, meaning you’ll collect more information. Great for your visitors and for your sales conversion.

But here's the best bit!

Your team will love the additional insight we collect. It will will help them convert more enquiries. They can use the sales and reporting dashboards to help them manage enquiries and improve your customer service processes.

Love the insight

You’ll get lots of additional information about your visitors alongside their enquiries. Your team will walk in your customers shoes and understand what’s important to them. Great for that first follow up call or email.

  • Customer insight
  • Details that improve conversion
  • Sales and marketing optimisation

Increase productivity & improve systems

You’ll be able to see the status of enquiries and review their progress. Your team will be better organised and you can improve your processes.

  • Manage enquiries
  • Drive productivity
  • Improve processes

Become more customer focused

Over time, you’ll use the reporting and insight to help guide and inform your customer-centric decision-making. You’ll better understand your customers and what they want from you.

  • Insight generation
  • Performance reporting
  • Develop superb customer service

Management
& growth made
simple

Our aim is to help our customers grow. We do this by increasing the volume of enquiries they receive and by helping them manage the follow-up process. Using our technology, they’re able to improve their customer service and the business bottom line.

Build
Capacity

EnquiryBot is a very consistent performer. You’ll be able to build capacity and invest in your business, knowing the volume of enquiries you can expect.

Integrate Systems

We can integrate EnquiryBot into your other commercial, booking and financial systems if you use them, helping you manage you data.

Project your Revenue

Based on performance, you’ll be able to project revenue forward. Great for planning purposes.

Optimise & Improve

EnquiryBot is the best market research tool you have! Based on visitor interaction, you’ll quickly identify issues and be able to improve your processes.

What's the plan?

Step 1. Consultation

Call with a Customer Journey expert

To build you the best EnquiryBot, we need to immerse ourselves in your business, to understand your…

  • commercial objectives
  • customer journeys
  • technology integrations
  • marketing operation

Step 2. Build & Launch

48-hour custom build & 30-day trial

Based on our consultation call, we’ll build & customise your EnquiryBot to perform brilliantly…

  • ready in 48-hours
  • start 30-day trial
  • platform user training
  • help set you up for success

Step 3. Review & Optimisation

14-day review, analysis & optimisation

After 14 days on your website, we’ll analyse and review EnquiryBot’s performance then optimise…

  • to achieve even better results
  • relative to your objectives
  • relative to your industry
  • relative to similar sized businesses

Let's get started...

See how EnquiryBot could work for your business

EnquiryBot was designed with SMEs in mind. We get where you’ve come from
and where you want to be. We’re here to help you grow.

We’ve increased our enquiries, but it’s the quality that’s been great. The additional insight helps us close sales and we now have someone dedicated to following up our EB enquiries.
Billy Wilgar
Director, A.C. Wilgar Plumbing & Heating Specialists, UK
Face Medical Clinic

Doubled the number of sales enquiries

Hurlston Hall

5000% annual ROI in less than 3 months